Web Privacy Policy

This Privacy Policy describes the use of information collected from ExceptionalCare.org users, the means by which it is collected, and all general policies implemented to protect user privacy. This policy applies to anyone using ExceptionalCare.org, whether they are patients, family members of patients, or members of the general public.

Collection of Personal Information

When you visit ExceptionalCare.org, we automatically collect certain information about your device, including information about your web browser, IP (Internet Protocol) address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We collect these information about your browsing behavior for the purpose of analyzing aggregate traffic statistics and to improve and optimize ExceptionalCare.org

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



Questions, feedback or comments for Exceptional Care for Children and its staff can be sent using the Contact Us feature. Please do not submit personal medical information through this feature. ExceptionalCare.org and its communication widgets are not intended to be used as a substitute for seeking consultation from qualified clinical professionals.

You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question, feedback or comment. We use personally identifying information from email primarily to respond to your questions, feedback or comments. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our programs that may be of interest. We will not obtain personally identifying information about you when you visit ExceptionalCare.org, unless you choose to provide that information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties.

If you sign up for our electronic newsletter, we will only send you the kinds of information you have requested to be sent. We will not share your personal information, such as your name or email address, with any outside parties.


Notice of Privacy Practices

Exceptional Care for Children is required by law to maintain the privacy of certain confidential health care information, known as protected health information (PHI), and to provide you with notices of ECC’s legal duties and privacy practices with respect to the resident’s PHI. Please view Exceptional Care for Children’s HIPAA Privacy Practices.



You should read our Privacy Policy every time you visit ExceptionalCare.org as we may update our Web Private Policies from time to time in order to reflect for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@exceptionalcare.org or by mail using the details provided below:

Exceptional Care for Children
11 Independence Way
Newark, DE 19713