Notice of Nondiscrimination

Exceptional Care for Children complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, marital status, sex, sexual orientation, gender identity, genetic information, age, religion, national origin, ancestry, disability, veteran’s status, military leave or other characteristics or classifications protected by applicable federal, state or local law.

Exceptional Care for Children operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the 1964 Civil Rights Act. To find out more about our nondiscrimination obligations, please read the information below or contact us using the information listed at the bottom of this notice.

Equal Employment Opportunity; Disability Accommodation

To give equal employment and advancement opportunities to all people, we make employment decisions based on each person’s performance, qualifications, and abilities. ECC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, disability, sex, age, national origin, sexual orientation, religious belief, gender identity, or any other characteristics protected by law.

Our Equal Opportunity policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

In accordance with the Delaware Discrimination in Employment Act (DDEA) discrimination against an applicant or employee based on pregnancy, childbirth, lactation, or related conditions is not permitted. ECC will provide reasonable accommodations of known limitations related to pregnancy, childbirth, and related conditions, provided that the accommodation does not impose an undue hardship on the company. If you have a known limitation related to pregnancy that impacts your ability to satisfactorily perform your job, please inform your supervisor so that the process of identifying a reasonable accommodation can begin promptly.

If you have a question about any type of discrimination at work, talk with your immediate supervisor, department manager, human resources, or another management official. If we become aware that anyone has illegally discriminated, the person will be subject to disciplinary action, up to and including termination of employment.

In accordance with the Americans with Disabilities Act of 1990 and ADAAA of 2008, ECC does not discriminate against qualified individuals with a disability with regard to any area of employment, including job applications, hiring advancement, discharge, compensation or training.

ECC provides reasonable accommodation to all disabled applicants and employees, where their disability affects the performance of job functions, unless making an accommodation would result in an undue hardship for the Company. Individuals will not be retaliated against for requesting or using a reasonable accommodation. All employment decisions are based on the merits of the situation in accordance with defined criteria, not the disability of the individual.


Public Notice of Rights under Title VI

Exceptional Care for Children operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the 1964 Civil Rights Act.

Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with our agency. Any such complaint must be in writing and filed with this agency within 180 days following the date of the alleged discriminatory occurrence. 

For information on our nondiscrimination obligations or how to file a complaint, please contact John White, Executive Director at 302-894-1001 ext. 402, email, or visit the office located at 11 Independence Way, Newark, DE 19713.

Click here to download Title VI complaint form. 


Code of Conduct

Employees and agents of ECC are expected to conduct business in accordance with high medical, moral, ethical, professional, and legal standards. It is the policy of ECC to ensure that our health care and ancillary staff maintains an awareness of their legal and ethical obligations.


Resident Rights: Patient Abuse/Neglect

The purpose of this policy is to protect the right of residents of ECC to be free from abuse, neglect, mistreatment, financial exploitation or significant injury. It requires ECC to comply with The Patient Abuse Law (Title 16, Chapter 11, section 1131, et seq.) and Title 29, Chapter 79, sections 7970 and 7971, all applicable state and federal statutes, rules and regulations pertaining to suspected abuse, neglect, mistreatment, financial exploitation, or significant injury.



This notice may be changed or amended at any time. The changes are effective for all medical information, including what is on file.



You may file a complaint with Exceptional Care for Children or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

You can file a complaint with the U.S. Department of Health and Human Services, Region III, Office for Civil Rights, 150 S. Independence Mall West, Suite 372, Public Ledger Building, Philadelphia, PA 19106-3499, calling (800) 368-1019, or visiting

You may also contact us directly to resolve any concerns or answer questions about your health care information, please contact Exceptional Care for Children at (302) 894-1001, email, or contact us by mail at this address:

Exceptional Care for Children
11 Independence Way
Newark, DE 19713


Contact Us

For more information about our Notice of Nondiscrimination, if you have questions, or if you would like to make a complaint, please contact us by phone at (302) 894-1001, by e-mail at or by mail using the details provided below:

Exceptional Care for Children
11 Independence Way
Newark, DE 19713